Avila Health Group respects and protects the privacy of our clients and website visitors. This Privacy Policy explains how we collect, use, and share personal information, and includes required disclosures related to SMS communications.

Information We Collect

We may collect the following personal information from you when you interact with our website, request services, or communicate with us:

• Personal Identifiers: Name, phone number, email address, mailing address

• Health Information: Relevant details necessary for treatment or services (only collected when legally and clinically appropriate)

• Device & Usage Data: IP address, browser type, device information, website interactions

How We Collect Information:

• Through web forms on our site

• When you call, text, or email us

• During service intake or treatment sessions

• When you sign up for SMS/text messaging updates or appointment reminders

How We Use Your Information

We use your information to:

• Provide mental and behavioral health services

• Schedule and confirm appointments

• Communicate updates, reminders, and service-related messages (including via SMS, if consent is provided)

• Comply with legal obligations and maintain proper records

• Improve our website and services

Sharing of Information

We do not sell, trade, or share your phone number or SMS consent with any third parties or affiliates.

We may share limited information only:

• With your explicit consent

• As required by law (e.g., for health oversight, public health, or legal proceedings)

• With service providers who assist us in delivering our services, and only under confidentiality agreements

SMS Disclosures

If you consent to receive SMS from Avila Health Group, you agree to receive appointment reminders, scheduling updates, and important service-related notifications via text message.

• Reply STOP to opt-out

• Reply HELP for support

• Message & data rates may apply

• Messaging frequency may vary

Visit https://avilahealthgroup.com/privacy to see our full privacy policy and terms and conditions.

Your Choices

You may opt-out of:

• SMS communications at any time by replying STOP

• Email communications by using the unsubscribe link provided in our emails

• Data collection via cookies by adjusting your browser settings

Contact Us

If you have questions about this Privacy Policy or your information, please contact:

Avila Health Group, LLC
11402 NW 41st St, Unit 206, Doral, FL 33178
Office: (305) 373-3424 Fax: (305) 373-3474 Email: info@avilahealthgroup.com